Our technology allows visitors to explore venues, events, and programs in an immersive, AI-driven experience. By combining fragmented data sources like PDFs, static maps, and disconnected web pages into a unified platform, we create a single source of truth for events at scale.
Our Technology
Neurun creates a single, living source of truth for everything an organization needs to share, from logistics and schedules to recommendations, benefits, and next best actions. That system is delivered through interactive, AI-driven concierges that anyone can use simply by asking a question, wherever they are.
For consumers, it feels like having a knowledgeable local expert in their pocket. For organizations and brands, it functions as a continuously updated digital brain that powers communication, personalization, and insight at scale.
What Neurun Enables
We design systems that stay relevant as conditions change and experiences unfold.
Centralize content, logistics, offers, and services into one proprietary system.
Activate that system through a conversational, AI-powered interface embedded anywhere.
Adapt instantly as schedules, routes, weather, inventory, or priorities shift.
Guide people through complex, time-sensitive environments with clarity and confidence.
Reveal what people are actually asking for, not just what was published.
The result is clearer communication, better experiences, and more meaningful engagement, all while reducing operational complexity.
Applications
NYNJ World Cup Concierge
For the FIFA World Cup 2026, Neurun built the official fan concierge for the New York/New Jersey host region. The product guides visitors and locals through fan zones, transit, cultural neighborhoods, and local business discovery across 60+ languages — embedded across nynjfwc26.org and the NYC Tourism platform.
Built on Google Maps Platform and Gemini in partnership with the NYNJ FIFA World Cup 2026 Host Committee, it serves as the primary digital guide for one of the world's most-attended sporting events.
See the Concierge at nynjfwc26.com
RunConcierge
RunConcierge applies Neurun's platform to marathon and endurance race weekends. Runners and spectators get race routes, schedules, logistics, partner benefits, and real-time updates through a single conversational interface, paired with a 3D interactive map that responds to their queries in real-time.
Deployed at world major marathons with TCS and ASICS, including Boston, London, Paris, and Sydney, and recognized with a 2025 Google Maps Platform Honorable Mention.
Learn more at RunConcierge.ai
About Us
Neurun was founded by a team with a shared passion for exploration, endurance, and the moments that bring people together. We are event-goers, organizers, and builders who understand that the right tools and technologies can transform how people experience the world's largest gatherings. Our team is united in its mission to make complex events feel effortless for everyone inside them. Regardless of whether a city is hosting its first world cup, Olympics, or marathon, we want every step of that journey to be more informed, intentional, and memorable.
Leadership Team
Cade Netscher
Founder & CEO
Ben Markoch
Head of Product & Design
Pat Moran
Head of Community
Jorge Maravilla
Head of Business Development & Brand Strategy
Aric Fedida
Head of Engineering
Chase Emmons
Head of Innovation & Vision
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