Neurun (“Neurun,” “we,” “ours,” “us”) respects and values your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit or utilize http://www.neurun.com/ (the “Site”) or our Neurun mobile application (the “App”) (each a component of the “Service”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect when you visit or use this Site or the App, and in any electronic communication between you and this Service. This policy does not apply to information collected by: (1) us offline or through any other means, including on any other website or Service operated by Neurun or any third party (including our affiliates and subsidiaries); or (2) any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Service.
Children Under the Age of 13
How We Collect Information from You
Information we collect from you depends on how you utilize the Service and what information you choose to provide to us. We collect information from you when you register for an Account; interact with the features available on the App through your Account; email us or send a message through the electronic forms provided on the Site; enter a contest or promotion sponsored by us; report a problem with our Service; search the Service; or respond to polls or surveys distributed for research purposes. We also collect information through automatic data collection technologies, which is described in more detail below.
Types of Information We Collect[KK1]
Neurun, along with any third-party companies or individuals with whom we work, may collect information directly and voluntarily from you when you use the Service. The information we collect, use, and share includes “Personal Information” and “Non-personal Information.”
Personal Information is generally information that can be used to identify you, either by itself or in conjunction with other information, which may be Non-Personal Information. It does not include data which has been anonymized to remove the identity (anonymous data), and it does not include data about a company.
Non-Personal Information includes information that is about you, and your equipment or usage details, but cannot be used to identify you personally.
The categories of Personal and Non-Personal Information we may collect, use, and store are as follows:
Contact Information includes first name, last name, email address, and telephone number.
Account Data includes your username and password for your Account; details about your interests and/or participation in races included in the App (based on how you interact with and use the App); details of races you participate in or view in in connection with the Service; and details related to your interests, preferences, feedback and survey responses. Your Account data may also include information or content that you specifically provide or upload to your Account for use in connection with the Service, which may include photographs, data, text, graphics, comments, notes or other information. All information you provide in connection with your Account is optional and voluntary.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology or devices you use to access this website.
Usage Data includes information about how you use the Site, App, and Service.
Marketing and Communications Data includes your preferences for receiving marketing information from us, newsletters, and any other communication preferences.
We do not require you to provide any Special Categories of Personal Data in order to use the Service (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). However, we do allow users to join groups to communicate with other users based on their running pace or other interests (“Interest Groups”), and a user may choose to upload or input data that includes Special Category Data to the user’s Account. If you upload or input Special Category Data to your Account, or if you join an Interest Group, you are giving us your explicit consent to process your data, including Special Category Data, in order to facilitate your participation in the Interest Group or as otherwise requested by you in connection with your Account. Participation in Interest Group(s) is optional, and we will only process data that you specifically provide and only as necessary for the functionality of the Interest Group feature.
Aggregated Data is combined information, which may include information derived from your Personal Information but is not considered Personal Information, because it is anonymized and does not directly or indirectly identify you. For example, we may aggregate your Usage Data with the Usage Data of other users in de-identified form to calculate usage trends with respect to a feature of the Service. If we use Aggregated Data in combination with your Personal Information, it will be treated as Personal Information.
*The preceding descriptions of Personal Information and Non-Personal Information we may collect are illustrative, not exhaustive.
Failure to Provide Personal Information
If you fail to provide personal information when it is required by law or necessary for us to perform our obligations under a contract with you (e.g., to facilitate your ability to use features of the Service as intended), we may not be able to perform the contract. For example, if you fail to provide us with your billing information to pay for a service or feature we may offer, we may not be able to provide you with the service you requested.
Automatic Data Collection and How We Use It
In an effort to improve the quality of the Service, Neurun and our service providers may track information provided to us by your device or browser, or by our analytics tools when you use the Service. As you access, use, and interact with the Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to the Service, including traffic data, location data, logs the device from which you connected to the Service, website you came from (known as the “referring URL”), and other communication data and the resources that you access and use on the Service;
- Information about your device, computer, and internet connection, including your IP address, operating system, and browser type;
Log information is important for security, audit, quality improvement, as well as for monitoring the safety of our Service. When you download and use the Service, Neurun and our service providers, may track and collect Service usage data, such as the date and time the Service accesses our servers, and what information and files have been downloaded to the Service based on your device ID.
Types of Automatic Data Collection Technologies We Use
The technologies we use for the automatic data collection described above may include:
- Flash Cookies. Certain features of the Service may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons. Components of the Service and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We also partner with various technology providers in order to facilitate the Service, conduct sales and marketing activities, analyze usage trends, and continuously improve the Service for all users. These third party services and applications may have access to data (which may include Personal Information) from your account or generated in connection with your use of the Service, and we may also receive information from such third party services. The types of providers we work with include email services, analytics services, and advertising services. We encourage you to review the privacy policies of the technology providers and tools listed below. This list is illustrative of some of our technology providers, but is not exhaustive and is subject to change from time to time. Please contact us if you would like more information.
o Google Analytics – LINK https://policies.google.com/technologies/partner-sites?hl=en
o Mailchimp – LINK https://mailchimp.com/legal/privacy/
We may, from time to time, track use location in order to help users find race courses nearby. We also track use location when users are using the App and/or are near a given course location in order to improve the quality of the Service. You may turn off location tracking on your mobile device, but certain features of the App will not function properly if location tracking is turned off.
Do Not Track Disclosure
You may set your web browser to transmit a “Do Not Track” signal to websites and online services you visit. At this time, Neurun does not respond to or alter its practices when it receives a Do Not Track signal from a user’s web browser. For more information on Do Not Track, please visit www.allaboutdnt.com.
How We Use Your Information.
*The following is a non-exhaustive list.
We may use your Personal Information to:
● Communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, and provide technical support;
● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
● Facilitate and carry out the functions of the Service;
● Verify your identity, including during account creation and password reset processes;
● Enforce our Terms of Service and other policies, and preventing prohibited or illegal activities, or violations of our Terms of Service;
● Improve the Service, including by customizing your user experience;
● Provide service update notices and deliver promotional offers based on your communication preferences;
● Administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events based on your communication preferences;
● Comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements;
● For other purposes necessary for our legitimate interests; and
● For any other purpose disclosed to you and to which you consent.
Neurun may compile information and data in an aggregated form related to the performance, operation, and use of the Service, and may use such aggregated data for security, statistical, or operations analyses, and for research and development purposes (collectively, “Data Reports”). Neurun may use and share Data Reports without restriction for its business purposes. Data Reports shall not incorporate any Personal Information in a form that would identify any individual. Neurun shall retain all right, title, and interest in and to the Data Reports, including all associated intellectual property rights.
Disclosure of Your Information.
We may disclose aggregated information about users, and any information that does not identify any specific individual, without restriction, for business purposes. We may also disclose any Personal Information or Non-Personal Information you share with us for the purpose of facilitating and carrying out the Service.
Your Rights Related to Your Information
Neurun aims to provide transparency, security, and accessibility when it comes to your personal data.
You may request a copy of your personal data from us at any time. If you request a copy of your data, we will provide you a copy in a structured, electronic format.
You may also request that your personal data be corrected if you believe it is incorrect or incomplete, or that it be deleted entirely. We will delete your personal data upon your request if you send us a request with a description of the basis for your request; however, we may first restrict processing of your data as permitted under applicable law in order to assess your request prior to any deletion of data. We may not be able to accommodate a request to change or delete information if the change or deletion would violate any law or legal requirement, or if such change would cause the information to be incorrect. We may not be able to delete your personal data except by also deleting your Account.
You may object to our processing of your personal data, or request that we restrict the processing of your personal data. We will stop processing your data, but we may still store your data as permitted under applicable law pending an assessment of your request.
You may revoke consent to our processing activities that are based on your consent. For example, you may revoke consent to receive our email newsletter if you wish to stop receiving the newsletter. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Please direct all requests related to your information to Cade Netscher at firstname.lastname@example.org.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks, and Neurun shall not be responsible for the circumvention of any of the Service’s privacy settings or security measures.
In general, we will only Personal Information for as long as necessary to fulfil the purposes we collected it for, and as may be necessary to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Please note that legal obligations (such as tax reporting) may require us to retain your data for certain specific time periods.
International Transfers of Data
Neurun’s principal business operations are conducted in the United States, but the Service may be available to users outside the United States. If you are visiting this Site from a country other than the United States, your communications with us may result in the transfer of information outside of the country from which are reside or use the Service. By visiting the Site or App, communicating electronically with us, and/or using the Service, you consent to any and all such transfers.
California Privacy Rights.
California Civil Code Section § 1798.83 permits users of our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write us at: 1750 Washington St. Boston #10, MA 02143
Links to Other Websites.
You have the right to make a complaint at any time to your local data protection authority if you have concerns regarding your rights under applicable law. We would, however, appreciate the chance to address your concerns so please contact us first so that we can discuss a resolution with you directly.
Our full details are:
Full name of legal entity: Neurun, Inc.
Individual Contact: Cade Netscher
Email address: firstname.lastname@example.org
Postal address: 1750 Washington St. Boston #10, MA 02143
Telephone number: N/A